Complaints  Policies
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If you have a complaint then please get in touch and we will try and sort things out.

We always want to act fairly and in a kind and considerate way, but we can make mistakes and we hope we can sort out any concerns you may have. Please get in touch and politely explain the problem. 

Often issues can be resolved in a common sense and informal way. But if that does not work then we will follow the complaints policy below. 

External Complaints Policy

If you are not a formal member of the church, this is the one that is relevant for you.

Internal Complaints Policy

If you are a formal member of the church, this is the one that is relevant for you.